Company Rules

Last Updated: May 19, 2026

Welcome to CelestPay. These Company Rules outline the standards, responsibilities, and acceptable use requirements for all users of the platform. By accessing or using CelestPay, you agree to comply with these rules and all applicable laws.

1. Purpose of the Platform

CelestPay is a secure peer-to-peer escrow platform designed to protect buyers and sellers during online transactions by securely holding funds until agreed transaction conditions are fulfilled.

2. Eligibility

To use CelestPay, users must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of their account credentials
  • Use the platform only for lawful purposes

3. Prohibited Activities

Users may not:

  • Engage in fraud, scams, or deceptive conduct
  • Use the platform for illegal financial activity or money laundering
  • Sell counterfeit, stolen, or prohibited products
  • Upload false documents or misleading evidence
  • Attempt to manipulate escrow transactions or disputes
  • Use automated systems to abuse platform services

4. User Responsibilities

Buyers and sellers are expected to:

  • Communicate honestly and respectfully
  • Clearly describe goods or services involved in transactions
  • Fulfill agreed transaction obligations
  • Respond promptly during disputes or investigations

5. Compliance and Verification

CelestPay reserves the right to request identity verification, proof of ownership, invoices, or additional documentation to comply with security and regulatory requirements.

6. Account Suspension

Accounts involved in suspicious, fraudulent, or prohibited activities may be temporarily suspended or permanently terminated without prior notice.

7. Dispute Cooperation

Users participating in disputes must provide truthful information and supporting evidence within requested timeframes.

8. Intellectual Property

All CelestPay branding, logos, content, software, and materials remain the property of CelestPay and may not be copied or used without authorization.

9. Updates to Rules

CelestPay may modify these rules at any time. Continued use of the platform after updates constitutes acceptance of the revised rules.